Presented by Rawlings' Sally Yeast, Vice President, Customer Experience & Analytics and Wanda Walters, Manager, ERP Application Development
Managing the design and production of custom orders across continents to meet tight deadlines and high customer expectations is the name of the game for Rawlings Sporting Goods. Rawlings connected DocuWare Cloud document management with their ERP to provide transparency in ordering and manufacturing workflow, dramatically improving service to customers and suppliers.
Watch this 30 minute webinar to learn how DocuWare helped Rawlings achieve:
- Consistent, timely and reliable supplier communication across time zones and continents.
- Higher quality customer interactions and better responsiveness to requests.
- Decreased cycles times on orders due to faster supplier review and artwork approvals.
- A global implementation with high user satisfaction and tight security.