If you strive for excellent customer service but are missing the mark – consider the technologies you have in place. Are they bolstering or hindering your team? If your processes involve high volumes of documents and/or complex approval policies, then it’s time to learn about digital document management software. Get your customer service team and all related departments on the same page today!
With document management software, all customer data is funneled into one central digital system that is synced with your third-party applications. Equip customer service to kick off digital automated workflows to involve the relevant departments to get the customer order fulfilled or issue resolved in a timely manner.
Join us for a 30-minute DocuWare demo to see how your customer service can delight your customers with fast and personable experiences. Click on the time slot that best works with your schedule:
- Improve customer service at every stage of the customer journey
- Pull up all relevant documents in seconds while on the phone, regardless of location
- Secure customer information in one central document pool, with connections to your other third party applications.
- Automate complex processes with digital workflows, routing documents in a coordinated way
- User audits provide trails of edits/actions to documents so a team member can pick up where the other one left off
Register today! Can’t make it? Register anyway and we’ll email you a recording of the webinar.